Certified Construction Manager Practice Test

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1 / 20

Should documentation include records of both written and verbal directives?

Yes, both should be documented

Including records of both written and verbal directives is essential for comprehensive project documentation. This practice ensures that all forms of communication are accounted for, reducing the risk of misunderstandings or disputes that may arise later in the project. Verbal directives can often lead to confusion since they may not have the same level of formality or clarity as written communications, but they can still significantly impact how a project is executed.

By documenting verbal directives, project managers create a clear record of decisions made and instructions given, which can be vital for accountability and clarity. This approach facilitates better communication among team members and stakeholders, as everyone can refer back to the documented directives to confirm what was instructed.

Moreover, including both types of directives helps ensure adherence to contractual obligations and promotes a collaborative environment. It also serves as a useful reference for future projects or phases, maintaining an institutional knowledge that can benefit ongoing and future work.

No, only written directives matter

Only verbal directives are necessary

Only written directives are legally binding

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